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@Bigh0pI am assuming that the problem is with the button, sometimes I get this bug where I hit mute teammates but I am unable to mute them so I am assuming even though the box is checked it may not be working which is why you are being queued solo
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
See if this fixes the problem, it usually fixes things for me when buttons/settings are not working right in game
The reason I think the problem isn't the button is that it takes like no time to enter a game, even if you don't get teammates. When the no fill update came out, it said that there can only be 6 people in the game which are solo queing meaning it takes way longer to get into a game. I'm pretty sure it isn't the button.
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