Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID/EA Account name? Zombtroll69
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Mirage
Which Legends were your squad mates using (if applicable)? Lineline, Pathfinder
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Not important
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Trying to heal during gunfight
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 2
When did this happen? (dd.mm.yy hh:mm) 2:06 7th of june 19
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I tried to use my heal wheel for about 10 seconds and it would not open, I tried, then again, then again holding for different amounts of time. eventually I tried using syringes but died.
What should be happening instead? I should be able to open the heal wheel and select a heal item.
Steps: How can we find the bug ourselves? Not a clue, I don't understand how that can possibly happen. Couldn't be my inputs because the button worked, and I don't think it was my connection because it was good the entire time. Maybe something to do with the removal of bunny hopping, possibly you've changed the way healing works. I don't know. All I know is this is the third glitch I've had today. One to do with a lifeline asset not found, constant "out of sync with server" and now the heal wheal not working properly.
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID/EA Account name? Zombtroll69
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Mirage
Which Legends were your squad mates using (if applicable)? Lineline, Pathfinder
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Not important
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Trying to heal during gunfight
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 2
When did this happen? (dd.mm.yy hh:mm) 2:06 7th of june 19
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I tried to use my heal wheel for about 10 seconds and it would not open, I tried, then again, then again holding for different amounts of time. eventually I tried using syringes but died.
What should be happening instead? I should be able to open the heal wheel and select a heal item.
Steps: How can we find the bug ourselves? Not a clue, I don't understand how that can possibly happen. Couldn't be my inputs because the button worked, and I don't think it was my connection because it was good the entire time. Maybe something to do with the removal of bunny hopping, possibly you've changed the way healing works. I don't know. All I know is this is the third glitch I've had today. One to do with a lifeline asset not found, constant "out of sync with server" and now the heal wheal not working properly.
Community Manager
