Hello, everyone. This issue is currently being investigated. When we have some news, there should be an announcement on our official channels.
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Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? Alan Knoxville
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Na
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Na
Which Legends were your squad mates using (if applicable)? Na
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. All the map
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Encountering enemies
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 25
When did this happen? (dd.mm.yy hh:mm) 14.02.2023 20:00 pts
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Frames drop or inconsistent frame rate. Freeze completely for 2-4 seconds. Canceling the sound form my mic and headset.
What should be happening instead? Steady gameplay
Steps: How can we find the bug ourselves? How should I know?
I’m trying to upload a video but the site says it does not support a simple h.264 video
Community ManagerCommunity Manager
