@E9ine_AC yeah, except... they don't do much to people using voice chat, as far as I know. Like someone could respond back with text chat, to a person using voice chat. Then the voice chat person could troll by reporting the text chat user, which ends up only punishing the text chat user.
Like, they don't even bother to check both sides to see if both were being toxic. Even if no one used the text chat, there's not really anything moderating the voice chat. So, players would have to record the voice chat players and actually send it in, which is honestly a waste of time when we can just mute them instead.