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RH0N3's avatar
RH0N3
5 years ago

Why am I hitting lag/latency everytime I play crossplatform with my friends?

I play on PC and whenever I play with my Xbox friends I hit major lag almost every game, but when I play with my pc friends I have none... What is going on? This wasn't an issue around a month ago. 
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EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
5 years ago

@RH0N3 

Hey there!

I haven't seen any widespread reports about this. Question for ya, have you tried any connection steps from your end to see if you could fix this? Just the general basic connection troubleshooting like power cycling the modem/router. Want to make sure we've ruled out the basics.

Do you know if your friends have moderate or STRICT NAT type showing on their consoles?

We have steps below that fix most connection issues. Let me know if those basic steps were all performed.

Connection Troubleshooting

https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

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