Forum Discussion

5 years ago

Zero heirloom shards in 80 apex packs...

I opened 80 packs to find absolutely zero heirloom shards. Its the only reason i bought them. I don't give a * about a legendary banner for Gibraltar... complete ripoff and I want my money back.

gameplay discussion

EA_Kent

Community Manager

5 years ago

@E9ine_AC

I can understand where you're coming from, but that's the way the game was initially set up before the heirloom shards were introduced. I haven't heard if there are any plans to allow the option to exchange or refund an heirloom, I'm afraid.

/Kent

madmarty87

5 years ago

@EA_Kent So it’s basically $250-500 for a cosmetic... Seems reasonable. Also, it’s a new update. That said not how it was from the beginning and it’s very misleading. The normal gamer shouldn’t have to comb through patch notes to figure this out. I’ll still play the game, but I mean it when I say I will never buy another in game purchase from EA

EA_Kent
Community Manager
5 years ago
@E9ine_AC, @madmarty87

I can definitely understand the frustration. This is feedback we've been hearing since the heirloom shards were introduced, and we have passed it along to the Apex Legends team.

If anything changes with this in the future we'll be sure to post an announcement to let everyone know.

/Kent
- JACKTH3R1PP3R97
  5 years ago
  @EA_Kent And not through third party?
  - DYSPROssium
    Hero (Retired)
    5 years ago
    You can provide feedback directly to this forum, @JACKTH3R1PP3R97 and they'll sent constructive ideas/posts over to the devs.
    
    The developers themselves use the feedback from the communications team to make decisions. Of course, they also look at their data from the game 🙂
a24zxc5411011ab
5 years ago
its actually very common knowledge amongs apex players. and id be kind angry to see it nerfed after spending roughly 1k for two of them.