In the past two days, a large-scale wave of wrongful bans has occurred. Every year, the Apex anti-cheat system experiences one or two instances of massive erroneous bans, making it hard not to question whether the Apex anti-cheat program is functioning correctly. The cause of this recent wave of wrongful bans was actually due to a special feature in a game mode developed by the team itself. Most players were banned for being identified as exhibiting "game enhancement behavior." The TOS team even processes player appeals automatically and in bulk through scripted programs. Real cheaters are never punished harshly or banned in a timely manner, but ordinary players are treated and tormented like this. This is the so-called famous Apex team — a group that is irresponsible, lacking technical ability, and disrespectful toward consumers and players.
Adding on to what Asmodeus566 had said:
865567371 There is sadly nothing that can be done about EA Account bans here on the forums.
In the past two days, Apex has experienced a large-scale wave of wrongful bans. Do you know about this?
I do not know as I am not apart of the EA TOS Team nor do I work for EA/Respawn, (and even if I did know, I don't think I would be able to discuss it either).
May I ask, what use is the TOS team? The entire team operates like children playing house — relying on them is completely pointless. Submitting appeals is nothing more than feeding the AI and automated scripts.
The use of contacting the EA TOS Team is to appeal your EA Account lock, ban, or suspension if one is in place as the EA TOS Team are the only ones who can handle such issues.
While it may seem like you are talking to a bot or an AI, you are actually talking to real people, (although they do use templates to help speed things along).
If you are being told to "not expect anything further", that does means that your EA Account's lock, ban, or suspension will not be overturned.
The TOS team has completely lost the trust of players. They fail to ban cheating players in time and instead harm a large number of innocent players.
It is a cat and mouse game when it comes down to cheaters as when the anti-cheat gets better, so to does the cheats that the cheaters use.
While false positives are possible, in most cases those get automatically overturned, however if you believe you had been banned by mistake and yet to have your ban overturned, you would need to contact the EA TOS Team as mentioned above, (assuming you haven't been told to "not expect anything further").
