驳斥Apex对公平玩家的错误封禁声明 Refuting the Wrongful Bans on Fair Players by Apex
尊敬的Apex官方及社区成员：
Dear Apex Officials and Community Members,
作为一名长期的Apex公平玩家（fair player），我愤怒地驳斥近期对我以及许多类似玩家的错误封禁。以下是我个人及对整个反封禁机制的客观反馈：
As a long-term fair player of Apex, I am compelled to strongly refute the wrongful bans recently imposed on myself and many other similar players. Below is my personal experience and an objective feedback regarding the ban system as a whole:
1. 错误封禁与申诉无果
在被错误封禁的两个月时间里，我提交了十余次申诉，却始终未见人工客服介入帮助，所有回复皆为自动模板邮件，告知申诉被拒绝，使我无处申诉，无从申辩。
1. Wrongful Ban and Ineffective Appeals
During the two months of my wrongful ban, I submitted over ten appeals but never once did a human customer service representative intervene to help resolve my issue. All responses were automated template emails stating my appeals were rejected, leaving me unable to properly appeal or defend myself.
2. 封禁理由不明确且与真实表现不符
我始终不明白Apex封禁我的具体原因。作为玩家，极低的KDA通常反映真实的游戏水平和状态。我的账号无任何异常的KDA表现，也没有过异常的排位积分波动，这与封禁理由严重不符。
2. Unclear Ban Reasons Contradicting Real In-Game Performance
I have never understood the specific reasons behind Apex’s ban. A very low KDA usually reflects a player's true skill and performance. My account shows no abnormal KDA or unusual shifts in ranked points, which is clearly inconsistent with the reasons given for the ban.
3. Apex反作弊机制的严重不足
Apex的反作弊系统一直让玩家失望。真实作弊者依然能使用连发哨兵狙击步枪及异常快速的移动速度等作弊手段，并且反作弊机制难以做到即时封禁，甚至二次封禁都经常失效，造成游戏环境的恶劣。
3. Severe Deficiencies in Apex’s Anti-Cheat System
Apex’s anti-cheat system has consistently disappointed players. Actual cheaters are still able to use rapid-fire Sentinel sniper rifles and unrealistically fast movement speeds. The anti-cheat system fails to perform timely bans and often can’t even manage second-time bans, severely degrading the game environment.
4. 商城和货币系统漏洞令人质疑
Apex商城和货币系统存在诸多漏洞，比如黑金、黑赠礼、白金，甚至负数游戏币等异常情况。我本人充值近1000美元，但看到一些账户拥有数万负数游戏币仍未被封禁，请问这是为什么？
4. Troubling Loopholes in the Store and Currency System
The store and currency system in Apex is fraught with loopholes such as black market gold, illegal gifting, platinum, and even negative in-game currency balances. I have personally spent nearly $1000, yet I observed accounts with tens of thousands in negative currency that remain unbanned. I would like to ask, why is this allowed?
5. 自动回复的信任危机
更荒谬的是，Apex每次邮件回复都坚称经过审查确认我使用了非法软件。然而，在存在货币漏洞、无法即时封禁外挂、频繁DDoS攻击甚至导致普通玩家被踢出的游戏环境下，Apex竟然相信自家技术不会误伤像我这样的公平玩家。
5. Crisis of Trust in Automated Responses
The most ridiculous part is that Apex’s email replies consistently assert that after their review, it was confirmed I used illegal software. Given the currency system anomalies, inability to immediately ban cheaters, and frequent DDoS attacks causing normal players to be kicked from matches, it is hard to trust that their technology would never wrongly ban a fair player like me.
综上所述，Apex官方应认真审视自身的反作弊机制和申诉流程，减少对“fair players”（公平玩家）的误伤，加大对真实作弊行为的打击力度，提升玩家的游戏体验和信任。希望官方能尽快对我以及其他被错误封禁的玩家给予公正处理。
In conclusion, I urge Apex officials to seriously review their anti-cheat system and appeal process to reduce wrongful bans on fair players, increase effectiveness in combating real cheats, and improve player experience and trust overall. I hope the company can promptly and fairly resolve unjust bans on myself and others.
谢谢大家的关注！
Thank you all for your attention!
