Forum Discussion

Andr01dh's avatar
Andr01dh
7 years ago
Solved

Account banned by mistake

I read a lot of this topic here. And same thing happen to me just now. My level in game is 100+. Been playing for 150+ hours. I spent come cash too to bought skin etc. But today, after i won the ga...
discussion
  • EA_Darko's avatar
    EA_Darko
    7 years ago

    Hey @Andr01dh  if you have a sanction on your account then you will need to speak to our Terms of Service team.

    The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

    1. Click Contact usat the top of any page on EA Help.
    2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
    3. Choose your platform.
    4. Select Manage my account, then Banned or suspended account.
    5. Fill out any other details below.
      • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
    6. Click Select contact option.
    7. Sign in to your account that has the ban or suspension, if you aren’t already.

    Darko

SolidusPrime1's avatar
SolidusPrime1
Seasoned Novice
7 years ago

So I just got the game with my friends last night, and one of the three of us would get kicked for a random Easy Anti-Cheat error every other match. All three of us were affected at different times. It even affected me before we partied up.

I can tell you I despise cheaters, and in the past in other games have gone to lengths to record and submit reports against them. I am no cheater and neither are my friends. It never actually banned us, but it would kick us out of the match we were in when it occurred. It was annoying and made me worried that one of us would get banned eventually but it never happened. 

Normally I would just chuckle at threads like this but after my experience I am genuinely wondering if he's telling the truth. 

  • MechaSakura's avatar
    MechaSakura
    7 years ago

    So you got banned for cheating and are now crying about it?

    Good riddance.

    • Jungle-Beard's avatar
      Jungle-Beard
      7 years ago

      Here's a hint, when you get banned on one account, all your accounts on the same HWID will get banned.

      Just because you use multiple accounts, and only cheat on one, does not mean that your other accounts get banned falsely.  

      TLDR; STOP CHEATING ON ANY ACCOUNT....

      • Andr01dh's avatar
        Andr01dh
        7 years ago
        No one cheating. And yes i create new account now. And im not gettin banned like what u said
  • Andr01dh's avatar
    Andr01dh
    7 years ago
    Dude..any 3rd party apps like rivatuner msi etc detected by eac as cheating software.

    Im not cheating here. Even i got the proof video before i got banned.