Apex account hacked and banned after Steam account compromise
Hello, my Steam account was hacked, and my Steam account name was changed without my permission. My Apex Legends account was also compromised by an unauthorized person. After this happened, my Apex Legends account was permanently banned. I did not use cheats or any unauthorized software. I believe the activity that caused the ban may have been performed by the person who compromised my account. I already submitted an appeal, but my appeal was denied. I would like to request another review of my Apex Legends ban, taking the account compromise into consideration. I am the legitimate owner of the account and can provide any information necessary to verify my ownership. I have attached screenshots showing that my Steam account name was changed and that my Apex Legends ban and denied appeal are recorded in EA Help. Please review my case again and let me know if any additional information is required. Thank you for your help.
Hey kameogames,
Unfortunately we can't help with bans at all here on the EA forums. You can try reaching out to our terms of service team again to see if they will overturn the ban. They have the final say in such matters.