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nmzeiei's avatar
nmzeiei
Newcomer
20 hours ago
Solved

Apex banned because faceit ?

Why was I permanently banned? I used FaceIt before playing Apex Legends, as I previously used it for CS:GO 2. FaceIt is a widely used competitive gaming program. I have evidence of playing a few minutes before entering Apex Legends, and Apex Legends didn't warn about the use of this program. I had absolutely no intention of cheating. Are you saying that programs widely used in popular games worldwide are cheating? I don't understand. Does EA check what kind of program is being used before banning someone? I need a more detailed answer. I've played with and used EA's services for a long time. I didn't expect their service to be like this. I've played Apex Legends for a long time and had no intention of cheating.

  • Hi there. I'm very sorry to say, we can't help with bans over the EA Forums. What I would recommend is submitting a dispute with Terms of Service. They will review the ban to see if it was given out by mistake. You can find instructions for this in the article here. Thanks!

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 hours ago

    Hi there. I'm very sorry to say, we can't help with bans over the EA Forums. What I would recommend is submitting a dispute with Terms of Service. They will review the ban to see if it was given out by mistake. You can find instructions for this in the article here. Thanks!

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