Same problem here, though for me it came from a forced shutdown. Buttons in menus are glitched also. Have gone and re-installed both origin and apex right down to registry levels 6 times over and nothing has changed (have also done all the simpler cache cleaning, repair, ccleaner, etc. stuff). Feels like origin downloads the same broken version and thinks that it's fine. Haven't been able to find where the character model files are located exactly, seeing how the couple files my friend sent me seem to be working fine with my game. Thought I might Frankenstein's monster this bikh but it seems like a huge hassle, due to the large files, that might not work anyways. So any second opinion would help, thanks.