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VieuX39's avatar
VieuX39
Seasoned Newcomer
30 days ago

My Apex Legends Account Was Hack

my e-mail adress and my apex legends account was hack. 

I'm trying to open a ticket, but I can't. I'm trying to connect to live support, but it's not possible. Could you please help? I have enough information to recover my account. Could someone please contact me?

5 Replies

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    30 days ago

    Hey there, I'm sorry to hear that your account has been compromised. When you select to open a ticket, what subject are you selecting?

  • VieuX39's avatar
    VieuX39
    Seasoned Newcomer
    30 days ago

    I've tried almost every option. I can't connect to live support. I think there's a bug. When I try to create a ticket, I get a warning that says I have to wait 24 hours

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    30 days ago

    Can you please try using your browser in incognito mode to see if you're able to start a chat?

  • VieuX39's avatar
    VieuX39
    Seasoned Newcomer
    30 days ago

    I tried but still can't create it