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AleTrok's avatar
AleTrok
5 years ago

Apex sound issue

Hello support, could you please help me to see how to fix my apex because the sound does not work, things are not heard, not when the capsules open or marked or voices from the legends, etc, my sou...
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AleTrok's avatar
AleTrok
5 years ago

Thanks for the suggestion, I did check it and I use headphones.. The weird part is that sometimes hear delay or not hearing, as well that sound cut off. 

Ok, so I can go in Delete option and then install again??  Was asking because not sure and even know if it´s gonna fix it. xD

By any chance check the video. 

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @AleTrok you can delete any settings as all in-game content is saved server side.

Darko 

  • AleTrok's avatar
    AleTrok
    5 years ago

    Ok understood, I will try and cross my fingers that it works.

    Thank you !!! 

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      5 years ago

      Happy to be of help @AleTrok.


      Darko 

    • SILVERisSORRY's avatar
      SILVERisSORRY
      5 years ago

      @AleTrokI can confirm this, I’ve had to delete APEX and reinstall about 4 or 5 times now, over the past 2 years.

      All your progress and skins etc will be safe.

      • AleTrok's avatar
        AleTrok
        5 years ago
        @SILVERisSORRY Ok got it, and when you reinstall it fix the issues ?? well, at least most of them?