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So...any official word on this?
Unfortunately no...
Same problem. I made a separate thread with still no reply from any EA official.
If you've multiple accounts, most likely you link your twitch to wrong EA account,
check this out: https://answers.ea.com/t5/General-Discussion/If-you-claim-Wattson-skin-from-twitch-but-didn-t-show-up/m-p/8000471#M33232
- EA_Blueberry7 years ago
Community Manager
Legends of the arena,
We've given the team a heads up on these reports of the Twitch Prime skins not showing up and they're investigating it, however from past experience the loot may take a little bit of time to show up or some quick account re-syncing can help do the trick.
Head over to our help article on how to properly un-link your Twitch account from your EA account.VERY IMPORTANT!
It's crucial you know the email address associated with the EA account that your Xbox Gamertag or PlayStation ID is synced to. We've seen cases where players are linking up a different EA account than what their Gamertag/PSN ID is linked to, which is why it's not showing up in game.How do I know what email I have for my EA account if I'm on Xbox or PlayStation?
- If you own some of our EA sports titles you can see the email via in-game. Here's our article on how to find it.
- Visit Help.EA.com and make sure you are signed out. Click to sign in and when the login screen shows up, select the Xbox or PlayStation icon to login using your Microsoft/Sony credentials. Once you are signed in, select Accounts at the top>Change Email Address. You'll be able to see which one is currently registered there.
- Try un-linking your Twitch account from your EA account, remove the EA connection from your Twitch account, then re-link it. Here is how to do that.
I hope this helps! If you have any trouble un-linking your Twitch account from your EA account, our Live-Support team can help walk you through that.
Hello people, just a quick fix on my part and how i just did it, maybe itll help loads:
For some people the notification of getting the twitch prime skins didnt show up, however just in case, you should check your loadout and see if the skins are there, i had to do it, since they didnt give me any notices, hope this can help out some folks
i also claimed my skin on that day and haven't gotten it on my account . i don't know why .
Its RARE skin and not under Legendary segment
Wattson skin will be call : Sweet Dreams,
L-Star will be call : Stellar Stallion
Check on your skins tab to see
finally got the skin after re-linking the account for the umteenth time.
- SpoilerTwitch Prime Loot not loading into Apex Xbox One Account at all.
Yes it is the right account that is linked to Twitch Prime and EA. I have restarted and even unlinked and relinked. Not sure what the issue is here.
Any help would be appreciated.
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