Ash is the only reason I’m playing the game .

What he's saying is that the dev should never buff any single legend, or even class of legends, to the point that the game becomes unplayable if you choose anyone else. When a legend is so over-powered that a player states openly that they would rather hot drop, die, and re-queue if they can't get that legend... then the dev messed up. A lot. It's not on you. He isn't saying that. But stop and think about the experience of the 40 players in the lobby who can't get her, or more who might want to be able to play their previous main without being made to feel irrelevant or that doing so will cost them an entire rank tier over the course of the season....