Forum Discussion

5 years ago

Ban Appeal

I played apex back in September 2020 and I wanted to start to play again and I saw I was banned and it was from my account being hacked and I wanted to get my self unbanned because I put a lot of mon...

discussion

DarthValtrex

Hero (Retired)

5 years ago

Hey welcome to AHQ! Unfortunately AHQ (the forum) won't be able to do much for you on the ban. You will need to contact the EA TOS department, they are the only teams who can review bans and reverse them.

Please only submit 1 ticket, and wait for a response. I have heard they are receiving an unusually high number of appeals, so it might take a few weeks to get a response. They will respond it just takes time for them to review everything and respond.

If your initial appeal is denied, then you can submit a second appeal.

Keep an eye on your emails spam and junk folder, just to make sure you do not miss any communication from the EA TOS department.

https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/