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YurFriendGladiu's avatar
4 years ago
Solved

Banned for trashtalking

Hello EA I got banned for trash talking someone in apex and after that I emailed you a apology and you didn't accept it so I emailed again and again and still you denied my email so here I am in AHQ. EA can you reduce my ban to a suspension because I have spent to much time and money on this account which you permanently ban for being toxic so I sincerely apologize for what I did I have limited skins that I paid with my own money and I cant afford to lose it because I trash talked someone that keeps ruining my matches in apex but still its my mistake so I'm sorry is it possible that you can reduce my ban to a suspension I would really appreciate it if you could do so.

                                                                                                                                                                               



                                                                                                                                                                             

  • Hey @YurFriendGladius,

    As @dSKyNafinchin mentioned we're unable to review any account actions on the forums, sorry.

    If you've already appealed this action multiple times with our Terms of Service team and they've declined to remove the penalty, that is ultimately final and not something we'll be able to change either. 

2 Replies

  • @YurFriendGladius Hey there! Unfortunately, no one here at the forum is able to assist with, or look in to, account bans. These matters are handled solely by the Terms of Service (ToS) team, who you have emailed appealing your ban. I believe they will review account actions up to 3 separate times, but after that, the decision is final
  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @YurFriendGladius,

    As @dSKyNafinchin mentioned we're unable to review any account actions on the forums, sorry.

    If you've already appealed this action multiple times with our Terms of Service team and they've declined to remove the penalty, that is ultimately final and not something we'll be able to change either.