False ban
So the other day I Was playing apex with my friends on I think Tuesday and yesterday I try to log in and it says my account was permanently banned for gameplay enhancement?
I have never cheated in my life on any game. I have grinded this game since the launch I have been playing since season 1 and my account shows that. I come from console to pc, so idk if it’s triggering that i just got really good really fast and that’s why it banned me or if it’s just an ai ban wave. I just want to know why does it ban people who aren’t cheating? Cuz I genuinely want to know if it’s an ai that’s doing all of it or if it’s manual. I have appealed but I didn’t get my ban removed for some reason. I have stated multiple times to look at my recent matches to see I have not been cheating but I get an ai email when I appeal. Please if someone are ea or respawn could take a look and unban me that’d be great. My User is Just Mapz on console and on pc.
Heya,
Issues pertaining account bans cannot be assisted with here on the EA Forums as this is a community space. The only way to appeal a ban is by following the steps as explained in this article: [EA Help] - Get information on EA Account locks, bans, and suspensions
I've seen some cases where users had their accounts hacked and used by others to cheat on. So if this really has come out of nowhere, I'd highly recommend making sure to secure your EA Account by following the steps here: https://help.ea.com/en/articles/ea-account/secure-hacked-account/
