Banned shortly after making an EA account and playing a single player tutorial.
Hi all,
Just wondering if others have had similar happen and how to proceed:
My EA account is new, I made it shortly after Christmas time because my friends wanted to play Star wars Squadrons. I buy the game on Steam and it says to make an EA account, so I do that. I link with my Steam account and I can play the game now. I go and do the tutorial so that I have access to play online with my friends. I proceed to not play for 2 weeks because I was busy with work + school. The next time I try to open Squadrons I am banned.
I'm not really sure what rule I could have broken in the user agreement or TOS by playing the tutorial alone, I submitted a ticket and got a reply 2 weeks later saying nothing more than "Yup you should be banned, please read user agreement and TOS".
Needless to say, it is rather frustrating to get a useless reply like that. Is it possible for me to just make a new EA account to link with the Steam account to play with my friends or do I just have to submit more tickets to EA or am I just hooped and out 30 bucks (tried to return game on steam, not allowed after 2 weeks I waited for ticket etc.).
You can try contacting an advisor to see if there's any other information they can give you. We won't be able to provide any details through Answers HQ.
