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Rumpallan's avatar
Rumpallan
6 years ago

Bought skin by mistake in Apex Legends

Hello! I bought a skin by mistake in Apex Legends for 1800 coins. Could you please remove the skin and refund the coins? Thanks, Rumpallan
discussion
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
6 years ago

Sorry to say @Rumpallan but it is not possible for our team to remove a skin and refund you a purchase made by mistake.


Darko

slysuerte's avatar
slysuerte
Rising Newcomer
3 months ago

Hello, last time i bought octane heirloom by accident and i dont know if i can get my 150 crafting shard back.

Thank 

  • Midnight9746's avatar
    Midnight9746
    Hero+
    3 months ago

    slysuerte​ Sadly, all purchases are final, (so that does mean that the 150 Heirloom Shards spent on Octane's Heirloom cannot be refunded).

    I myself wish there was a way to refund/exchange Heirlooms, but there's sadly no such system in Apex.

    Furthermore, since this thread is a bit old now, I will be locking it down.

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