Forum Discussion

Shishamada's avatar
4 years ago
Solved

Can we get this guy IP banned

Every game that I play has more than 1 smurf in it PLEASE do something about this!!!!

[Edited by CM]

7 Replies

  • Can we IP ban people who smurf? banning the account wont do anything they will just make another!

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @Shishamada, please do not accuse any other users of cheating as doing so is technically a breach of the AHQ User Rules and Guidelines.

     

    From here on out, any naming of users and accusing them of cheating will be actioned.

     

    If you are in game and suspect a user of cheating then please report them by following the steps in this link: https://help.ea.com/en-tr/help/faq/report-players-for-cheating-abuse-and-harassment/

     

    We take all reports very seriously and will fully investigate.

     

    Darko

  • Gabrielmojo26's avatar
    Gabrielmojo26
    Seasoned Ace
    4 years ago

    @EA_DarkoI have used the following link to report a player utilizing a strike pack. I've also asked the question on here as if strike packs, per EA, fall under the following points within the user agreement, and obviously, I didn't get any replies.

    -Use or distribute unauthorized software programs or tools (such as "auto", "macro", hack or cheat software), or use exploits, bugs or problems in an EA Service to gain unfair advantage.

    -Interfere with or disrupt another player's use of an EA Service. This includes disrupting the normal flow of game play, chat or dialogue within an EA Service by, for example, using vulgar or harassing language, being abusive, excessive shouting (all caps), spamming, flooding or hitting the return key repeatedly.

    From what I understand, the macros are implemented within the controller, and not the game, hence permitted? That being said, they interfere the normal flow of the game for obvious reasons.

    If ALGS sees fit to ban them because they give the player an unfair advantage, how is it they're accepted for the everyday player?

    So what's your verdict on that one?

  • pandareno1999's avatar
    pandareno1999
    Hero+
    4 years ago

    @Gabrielmojo26 I get that you're looking for a CM response, but I'm going to respond anyway. Strike packs etc. utilize macros and thus are not exempt from cheating accusations. This issue is not whether they are allowed or not, the issue is are they currently detectable, and the apparent answer is no, at least in the big picture.  A tournament is a very different situation, in that it is easy to require handcams, etc., making it easy to detect such cheats  We have seen direct statements from hideouts in his discord that he will happily ban any players proved to be using strike packs or similar.

  • Gabrielmojo26's avatar
    Gabrielmojo26
    Seasoned Ace
    4 years ago
    @pandareno1999 Thanks, any reply helps, reason being, I did send the clip to hideouts, with PM confirming he’s using a strike pack, but nothing has been done. That being said, i went the EA route instead, and opened a case, but that wasn’t very helpful either.
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    You can use the link I shared above @Gabrielmojo26 to report any user you believe may be cheating.


    Darko 

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