All the promotional content, game trailers, posters, etc lists every platform we’re able to play Apex Legends on. At no point does EA or Respawn let us know our purchases are locked to one platform, I’ve read the ToS, which is pretty straight forward (as someone who writes contracts for a living) but there’s no mention of the “EA Virtual Currency” being locked to one device.I’m hoping to leave the PS4. Many of us will change platforms in the upcoming year. Personally, I’ve spent a small fortune trying to support this game and feel I’ve been taken advantage of by deceitful businesses practices. I come here with a simple question: what is EAs solution to this issue? Sometimes I wonder if these types of issues aren’t better handled in court, so companies like EA are less enthusiastic about these types of predatory business practices.

@Deni_Demolish They don't imply that at all. All they are telling you is that the game is available to play on all those different platforms. I would never assume that this means you can transfer progress across all of them unless it specifically says so.

Fanboy logic. You shouldn't expect publishers not to be greedy * and use unethical business practices. Just deal with it.

@Deni_Demolish I don’t know that it is an oversight. Cross platform is becoming the new must-have in games. That said, xbox, PC and PS all have different code amongst other things. Setting up cross progression can be extremely difficult, getting the data from PS4 to merge with PC or Xbox.Then there are the issues that come with identifying accounts and merging the purchases.There would be a lot hurdles to jump in order to make this work.I want cross progression as much as you. I have spent a decent amount on the game. But asking for a refund or saying we were scammed, is just not fair to EA.We made the purchases knowing full well cross progression was not an option. They have not changed any of the terms or done anything that’s predatory or unethical.

It is not a mistake, this is by design and working as intended. Want to have a second account with all the stuff you earned on your first? [Edit - Admin.]

@Deni_Demolish I understand not allowing switching from ps to xbox or pc but they better damn well give me the ability to transfer from ps4 to ps5 if it is necessary.

Cross Progression heavily implied by EA, should we be eligible for full refund?

24 Replies

CompleatBeet
6 years ago
Hey @Deni_Demolish
This hurts me to say but cross progression will never be supported in Apex Legends (at least not for a long time) due to how the game was initially set up.
In the EA Play announcement overview at the Apex website it was also stated cross progression won't be supported anytime soon.
Sorry for the huge bummer ☹️
Deni_Demolish
6 years ago
That’s a massive mistake they made then, I hope they’re able to remedy that quick.
Regardless, lack of cross progression is not disclosed anywhere in-game or on the EA website, are we eligible for full refunds or is EA able to manually transfer our account to other platforms?
IDTAKEN192000
6 years ago
That is *. Plenty of games developed without cross play were able to add it later. This is literally just trying to make more microtransaction sales. [Edit - Admin.]
IDTAKEN192000
6 years ago
It is not a mistake, this is by design and working as intended. Want to have a second account with all the stuff you earned on your first? [Edit - Admin.]
hayhor
Hero
6 years ago
@Deni_Demolish I understand not allowing switching from ps to xbox or pc but they better damn well give me the ability to transfer from ps4 to ps5 if it is necessary.
Deni_Demolish
6 years ago
If lack of cross-progression was an oversight, then it was a huge mistake. They must not have anticipated the generation of consoles coming out, many people will have to choose between their expensive Apex accounts or new, better platforms.

This could lead them to losing many of their high paying customers.
SixthOTD
6 years ago
@Deni_Demolish EA is not required to tell you that your progression will be locked to one account. If you feel you've been taken advantage of, I see that as your own fault for assuming you'd be able to transfer progress in the first place.
Deni_Demolish
6 years ago
You’re accusing me of being ignorant to information that isn’t disclosed.
The problem is that they imply cross-progression is possible by advertising the game as being playable on multiple platforms. Like you suggested, them “telling us” that our progress would be locked to one account WOULD be a great way for them to not be legally liable, but that isn’t the case, is it?
E9ine_AC
Hero+
6 years ago
@CompleatBeet Cross platform is in few months..... lol
CompleatBeet
6 years ago
I mean cross progression, not platform, @E9ine_AC