Your account has been blocked from this product due to a violation of EA’s User Agreement. An email regarding this was sent to the email address associated with this EA account. Please check your email for more details.
How to fix
i don't know why ban my account. I never use any program for cheat or hack. EA you can investigate my account?
Hello there! 🙂
Yes, EA bans player's account from multiple reasons.
(Not only cheating but some violations of user agreement.)
https://help.ea.com/en-us/help/account/electronic-arts-account-suspension-policy/
Personally, I recommend you to check your email and then contact them from below link.
https://help.ea.com/en/contact-us/
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
See you. 😉
Hello
My PlayStation 4 account was hacked for about 4 days, luckily I was able to get it back via security questions on the phone to Sony. I then logged in to check if any of my games had been tampered with. Eventually, I logged into Apex to see my account had been blocked from this product. I have been relentlessly trying to contact EA or an appeal but I keep getting ignored. I've effectively been banned for a whole season for absolutely no reason. I've missed out on all the opportunities to buy skins or even the battle pass. Please can you send this incident to the Terms Of Services team as they don't reply to me directly. This is a frustrating situation to be in and I hope I can finally get my account back.
Patiently waiting for a response - Uazzi
Banning without any reason. I don't even get any email from them. They just banned it because they like it! Thanks for that EA GAMES. I am about to be addicted to the game, I pay in every battlepass but because of this piece of * thing, I realize I have to quit!, You might need to refund me for what I bought. But I will never expect the refund, cause EA Games are piece of *! and corrupt
Bro same thing with me Played xbox all my life then soon as I switch to PC bam Hacked and Banned Like what.
We cannot provide assistance with bans here on AHQ for that you need to contact the ToS team to dispute the ban here is a link for that: team https://help.ea.com/za/help/account/information-about-locked-or-banned-or-suspended-accounts/
As this thread is a bit old at this point, we are going to lock this down so that we can prevent any necro-posting.
If you run into any further issues please create a new thread so that we can begin tracking accordingly!
Community Manager
