Got permanent ban unfairly
I got permanent ban and send inquiry to HQ but haven`t get any answer for a month I have met two chinese and our squad have played so pooly and cussed on me by voicechat but I have got banned by ha...
Forum Discussion
EA_Barry
Community Manager
Community ManagerWe cannot assist with bans directly here on AHQ.
If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
Thanks.
@EA_Barry at least you guys have to give reply to your customer that is your job
- @tohouyukari I really understand your frustration, and it's sucks when something like this happens...I really can feel it.
there is nothing that can be done here, the community managers here can not do anything.
their job in here is to keep the threads, replies, and community in check, they can not interfere or have access to interact with bans.
I know that after a few emails to the Tos team you will start to get automated generic replies.
I guess the best option is to keep trying with TOS team and also try to reach out to hideouts on discord tr twitter he might be able to help.
that's the only option you got, other than this there is nothing you can do.
but on the positive side, I know that some people got their accounts back but it was a year or so after.
good luck- @maximas1986 that team ain`t give me any reply for a two month WTF WHAT A NICE CUSTOMER SERVICE
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