Forum Discussion

kenzen19's avatar
kenzen19
Seasoned Newcomer
1 day ago

Hacked Account

So back in 2024 December I decided to stop playing the game. Nothing unusual considering I played apex off and on. But recently I have came back to the game and my account I can no longer access. The email has been changed and it seems they have added a phone number and 2 emails with a playstation account on there. Now... I have contacted EA support for about 30+ times now providing my personal information, steam it was linked to and a dozen invoices of purchases I have made on steam. Now I have gave everything I believe is correct as I cant change my personal information so I know that is correct. The problem is because I was hacked I cant access my account or my email so I have no way of providing a code they have sent considering I have only had 1 email connected to my account. I have been trying constantly and they keep saying we cant authorise your account but you are very close to recovering it. Even if I explain what emails was connected to my account the last I had I logged in or my IP address or steam ID which I provide them. No matter what I try I can't get my account back. I even know who has it and their EA ID and platform they connected it to. Even after saying all this, they refuse to give me my account and I have tried everything at this point. If anyone can help or give advice on this, I would much appreciate it...

1 Reply

  • kenzen19's avatar
    kenzen19
    Seasoned Newcomer
    1 day ago

    I hope someone from EA will respond and help...

Featured Places

Node avatar for Apex Legends General Discussion

Apex Legends General Discussion

Discuss the latest news and game information around Apex Legends in the community forums.Latest Activity: 30 minutes ago
32,025 Posts