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DYSPROssium's avatar
DYSPROssium
Hero (Retired)
5 years ago
Solved

Heirloom information - common fake news and misconceptions

There is a lot of talk about Heirlooms this week. And with it came a lot of disinformation, both on this forum, Reddit, Twitter and YouTube. Let's clear some things up. OPEN IMAGE FULL ...
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  • DYSPROssium's avatar
    DYSPROssium
    5 years ago

    If you bought the heirloom from the event and your 500 pack counter did reset, you will get compensated.

Cro_Pittt's avatar
Cro_Pittt
5 years ago
@DYSPROssium wrote:

There is a lot of talk about Heirlooms this week. And with it came a lot of disinformation, both on this forum, Reddit, Twitter and YouTube.

Q: IF I BUY AN HEIRLOOM FROM AN EVENT, DOES THE 500 COUNTER RESET?

No. Events don't do anything with the counter. They don't count towards the 500, don't give heirlooms on their own, and don't reset the counter.


Apparently this answer is wrong if you consider the anniversary event lol.
  • aryxiar's avatar
    aryxiar
    5 years ago

    @Cro_PitttExactly this. The ACE event functions differently than the other events because the heirloom reward comes our of a normal apex pack instead of an event one (Anniversary Apex Pack). This has never been the case before. This is the first time we noticed such a thing like this. The FIRST TIME EVER. NEVER was like this before in ANY other previous event. Prove me wrong if you can. Is it a coincidence that so many people experiencing the same problem now after we found out about this? 

  • CKG_Slyht_35's avatar
    CKG_Slyht_35
    5 years ago
    @Cro_Pittt Buying 24 event packs and receiving heirloom shards from the current event did reset the heirloom progress. From previous event you were getting an heirloom from an EVENT pack, but this time you are getting it through a regular apex pack. I have this recorded, there are many videos in youtube people opening all event packs as well, you can go check for yourself. There are currently 75 people saying they have this problem.

    How we noticed this? Me personally I exactly keep the numbers of packs I have opened, I can prove this as well. I have had 450 packs opened, but I am making it a certain number and say 400 packs. I went and bought 140 packs right after opening all 24 event packs, I should have got another heirloom, but the game didn't give it to me, or many other people who did the same and didn't receive anything. This is a new bug and needs some attention.

    An example report>https://answers.ea.com/t5/Bug-Reports/Can-t-got-heirloom-shards-through-500-after-unlock-ACE-heirloom/m-p/10072799
  • DYSPROssium's avatar
    DYSPROssium
    Hero (Retired)
    5 years ago

    If you bought the heirloom from the event and your 500 pack counter did reset, you will get compensated.

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