Forum Discussion

Not applicable

2 years ago

Solved

Help Please

I messed up and need help badly I unlinked my main Xbox account from it's original EA account and relinked it to my ps one I'm barley seeing it was a bad choice and I won't be getting cross progress...

discussion

EA_Pythia
2 years ago
Hello @Br4v0122,

unfortunately, if you didn't have both the Xbox progress and PS progress on one account, there is no way of getting the full Xbox account merged with your PSN account. If you want your Xbox progress and items back, after unlinking the account, please connect it to the original EA account that it was linked to.

EA_Pythia

EA Staff (Retired)

2 years ago

Hello @Br4v0122,

unfortunately, if you didn't have both the Xbox progress and PS progress on one account, there is no way of getting the full Xbox account merged with your PSN account. If you want your Xbox progress and items back, after unlinking the account, please connect it to the original EA account that it was linked to.

Br4v0122
Not applicable
2 years ago
Last question Is there anyway of me getting access to my Xbox account on ps instead my Xbox is broken I only have a PlayStation and all my old season skins and heirloom are in my Xbox account I really want access to that account instead of my ps account
- Br4v0122
  Not applicable
  2 years ago
  @Br4v0122 Forgot to mention I lost access the the ea account I made my apex account with after I unlinked it that's why I'm just asking if there is a way I can keep my Xbox account progress on ps if not it's ok R.I.P my 1 and only heirloom and all my cosmetics
  - EA_Pythia
    EA Staff (Retired)
    2 years ago
    Hello @Br4v0122,
    
    if you lost access to the EA account, please contact EA Support and try to regain access to that account. They might also be able to help you relink the Xbox account to the original EA account it was linked to - if you then linked a PSN account to that EA account, you would be able to play on PSN with your Xbox account.
    
    Without connecting the Xbox account with the original EA account, there is no way of getting your Xbox items on your Playstation.