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MaxBlackGold's avatar
MaxBlackGold
New Novice
2 years ago
Solved

Help with False Ban

Hey guys I've been banned for cheating and I tried to re-appeal multiple times with EA Help At first i thought I was just temp banned for being AFK but later I get an email saying it was because I c...
discussion
  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    @MaxBlackGold 

    If your account has been investigated by Terms of Service 3 times and they have not found any evidence the ban was in error, it will not be lifted.

    Edit: Thread locked since we cannot help with banned accounts.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Hi there, @MaxBlackGold 

I'm sorry to say, there's nothing we can do to help with bans over Answers HQ. If you've already used all 3 of your disputes, the ban will need to remain in place.

MaxBlackGold's avatar
MaxBlackGold
New Novice
2 years ago
@EA_Aljo There's nothing that can be done? so if I'm innocent there's nothing that can be done about it?