7kusc8hqnz29
5 months agoNew Rookie
Help
Me and my friend can't give each other the new Loba trackers. It says we're friends on apex but it won't pop up our names when we search for each other.
7kusc8hqnz29 What platform are you both on?
The reason I ask, is if you're on Steam, (or on console), you might not be able to find each other if your user search setting in your EA Account for your platform is unchecked. (If your platform's username is the same as your EA Account's username, then you would still be searchable by your EA Account's username, as that cannot be hidden).
The user search setting will look like this:
If the platform boxes above are unchecked, you can either add the check, (be sure to scroll down the page, and click on "update" to save any changes), or you can search for each other by each other's EA Account's username.
If the user search setting wasn't the problem, (or the boxes were already checked), here are the requirements to be able to send and receive gifts in Apex.
Xbox. I just checked my account and yeah it looks like that all the boxes are checked, I'll see if it works later on
7kusc8hqnz29 Alright, so you're on Xbox. Have you looked into the user search setting in your EA Account, (or tried searching for each other by each other's EA Account's username), and checked to see if you meet the requirements to be able to send and receive gifts?
If you've already checked your EA Account's settings, had tried searching for each other's EA Account's usernames in-game, and you both meet the requirements to be able to send and receive gifts, (such as being friends in-game for at least 2 weeks, having 2-step verification enabled, being at least level 50 in-game, etc.), you may need to contact EA Support at help.ea.
Furthermore, do either of you have other friends who show up on the list of players who you can gift, or are they not showing up either?
Note: If no one else is showing up either, it may be because either you or them don't meet the requirements for gifting.