How do I claim the Apex coins I bought from my origin acct to my psn?

I just bought Apex coins from GameStop. I redeemed them on my origin account but it isn't showing up on my game. What should I do?

discussion

EA_Blueberry
7 years ago
@df13xyaxis

Please contact our Live-Support team at Help.EA.com for assistance. If you purchased an Origin Cash Card those are intended for PC players. To purchase Apex coins for PlayStation you'll need to add funds to your PlayStation wallet.

8 Replies

EA_LeonSK
EA SPORTS FC™ Team
7 years ago
Hey @df13xyaxis
I see that you that you bought Apex coins for Origin.
if you look on the scrap card for the Apex coins does it say on what platform it was for and can you take a look on receipt does it show what platform you bought it for?
df13xyaxis
7 years ago
Ps4
EA_Blueberry
Community Manager
7 years ago
@df13xyaxis

Please contact our Live-Support team at Help.EA.com for assistance. If you purchased an Origin Cash Card those are intended for PC players. To purchase Apex coins for PlayStation you'll need to add funds to your PlayStation wallet.
I_sell_edges
6 years ago
So how do I get my purchase back if I can’t use it on ps4
iBlockHead
6 years ago
@I_sell_edges Not sure if they will refund but you can always try to do so with them by opening a ticket with their support if you haven't already.

I'm not much hopeful for that option, so best to try and sell it to someone to gain some/all money back and buy funds for the correct system you own.
masterofsinss
3 years ago
How do i transfer my origin gift cards to my ps5 account? Literally though i had an apex legends gift card and NOT a pc gift card. Now that money is stuck on my ea account??
EA_David
Community Admin
3 years ago
@masterofsinss Unfortunately there isn't a way to transfer funds or coins from PC to a console.

A form of cross-progression is being worked on so these coins/funds may prove useful for you later, but for now we have no details on that.
LerpGodTTV
Seasoned Newcomer
3 years ago
I just redeemed the most expensive pack after buying a code off of amazon and it said redeemed but I don't have my coins yet either