How do I unlink an old EA account that I can’t access from my Xbox account
I made a new EA account to link my Xbox account to but an old, inaccessible account is linked to it. How do I unlink it
Forum Discussion
EA_Darko
Community Manager
Community ManagerWe can't help with account-based issues on AHQ so please speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To request a callback or speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to receive a callback or begin a chat.
Darko
I couldn’t get in contact with anyone after trying all day. Any other way?
- EA_Darko
Sorry to say @SpaceCapt89 but there is nothing we can do in relation to account based issues. You will need to speak with our live support.
Can I ask what happens when you try to get in contact, what exactly is stopping you? Do you see an error of any kind?
DarkoIt would say in the chat room, estimated wait time is like 10-20 minutes but I’d wait up to hours with no luck.
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