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Im afraid that EA has a problem with tracking the "Stop doing whatever it is that got you suspended" part, they will actually tell you to "stop doing it", but once the first suspension finishes, they will ban you for things you did before they told you to "stop".
If there is outright rules being broken when they pull up your games thats very well possible for serious infractions. Some companies will do a 2 strike for same/similar offenses.
- 5 years ago@THE_DREADED_DEAD cool so what you said first "Stop doing whatever it is that got you suspended and you'll have nothing to worry about." is not true, and EA knows it
- E9ine_AC5 years agoHero+
@rogo2020EA will inform you that you have been suspended and give you exact words used in coms or typed out. They also inform you to not let it happen again.
It will read as stated.
We want to notify you that we found your EA account to be in violation of our rules and conduct.
While reviewing your account we indenified the following violation.
Apex Legends
Harassment
It then copy and pastes the exact logs they have and the exact time it was said.
Being part of the gaming community should be positive, fun, fair, and safe for all. This means that we take any breaches of our rules and conduct, including toxic behavior, very seriously. We outline our commitment to this in our positive play/charter.
For this violation, we have suspended your account for 72 hours, effective immediately.
so this is a clear indication to not let this happen again. Its common since if your banned for harassment then doing it again can lead to a ban as your are repeat offender pretty much.
- 5 years ago@E9ine_AC dude, i know those mails 😉 <----
What im saying, is that the EA customer experience staff, seems to make a blind eye about the Date of the events, and, AFTER the first suspension, they will actually BAN your account, for events that happened BEFORE the first suspension, making this part:
"so this is a clear indication to not let this happen again"
Totally irrelevant.
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