How to deal with smurfing hackers?

EA_Barry​ given you have been active today on forums, maybe you can add to this question your thoughts?

Thanks!

Guys/Girls anyone?

[Edit, no mass tagging please - CM]

Yesterday alone had hacking level 27 in D2 rank on my team, level 50 D1 on my team, multiple <level 50 on opposing teams using aimbots and wallhacks...

Brother, perhaps as I said, you should go to Discord to submit, and you may also watch them cheat again with the same account. This is the only thing EA's anti cheating measures can do

What discord you are talking about? If ban command center, as far as I know they disabled option to report players there ages ago and forwarded everyone to web form.

But as explained in web form action is not taken fast enough + there is this risk from youtube video that you get banned for playing with such players while dropping the game also is bannable = basically if they follow rules to a T you are f#$@ as soon as such player is on your team :D

That's why my question. But based on activity here even EA is not sure what to do, maybe EA_Barry​ can comment given he has replied to other threads in forums today :)

Midnight9746​ the question is not about reporting but about the situation where you basically can get banned for either option you have in game IF/WHEN smurfing hacker is on your team.

Please read initial message carefully.

Thanks.

p.s. Are you related to EA / Respawn staff? As I really want to get an official reply here not just educated guess :) Thanks!

Eshshshss wrote:

the question is not about reporting but about the situation where you basically can get banned for either option you have in game IF/WHEN smurfing hacker is on your team.

Again, if you believe your teammates are cheating, you should report them either in-game or through the link provided above.

While I understand you're talking about being banned just because you happened to play one match with a cheater; bans are typically issued when you are frequently playing with a cheater.

In other words:

Getting randomly paired with a cheater once, (or twice / a few times) by the game, or by joining the cheater's party once, (without knowing that player is cheating), shouldn't result in you being banned, (especially if you report the player for cheating and then avoid playing with them).

In cases where you are banned just by being on the same team, (such as what happened to that one player in the video you had provided), all you can do is to make an appeal with the EA TOS Team.

> EA Help | Get information about EA Account locks, bans, and suspensions

Eshshshss wrote:

p.s. Are you related to EA / Respawn staff? As I really want to get an official reply here not just educated guess :) Thanks!

No. I do not work for EA or for Respawn.

> The EA Community Superuser Program | EA Forums

Yeah sorry but I don't need theory I need clear situation explanation / guidance as Zeus showed it straight up that EA does not tolerate and later unblock people (at least for now it seems to be the case).

So I need clear answer what to do with current f-up game state situation not to get banned for some "unclear" reason :)

Thanks for not commenting further, waiting for EA replies :)

Eshshshss​ 

I marked Midnight9746​ reply as solution as the info there is correct and what I would have posted. Thanks.

So what you are saying and what is EA's current policy knowing that there are high number of smurfing hackers aka guide for legit players:

1. report them in game and/or web form (waste our time)
2. still play with them :D
3. still risk being banned and then forced to go through appeal process just because f-ing smurf was on your team and boosted you in eyes of EA

Really?

Does not sound to you that this tailors towards smurfing+hacking vs legit players?

I mean the day EA bans my account for such thing I am hitting uninstall button instantly :) Did so in Overwatch where imbecile automated banning is on (exceed number of angry kids reports per games -> banned), identical or close to that system is present in Valorant (have not touched it since my suspension for 24h in March this year).

Long story short - do legit player really have to prove their innocence while blunt hackers and abusers are running servers? That's the best you can do atm?