I bought founders pack for it to be removed from the game?!

Hi @PA94303 

If you have problem with your account as missed content, EA Assistance can help you. Try to contact them by mail, phone ,chat.... but unfortunately we can not do much more on this community forum.

You need an Advisor to look this with you. Contact with an EA Game Advisor as below:

Click the following link to get started: http://help.ea.com/en/contact-us/new/?category=demo-beta

For help on how to contact an Advisor please use this link: http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

I warn you that there is a lot of waiting right now and they are working on it.

Good luck!

If we have answer to your question please accept solution, if you like a post please granted xp 🙂.

@PA94303 That's interesting. Can I check if the Hemlok, Gibraltar and Wraith skins are gone too?

When did you grab the Founder's Pack?

I kinda had this issue with one of the PS exclusive free packs. Installed it and didn't receive content. Checked back and it was showing uninstalled but when i tried to reinstall it the the download button would just glitch out. Seems like apex issues with content are becoming a recurring theme across the board. O.o

@MandatoryIDtag Do you happen to recall which exact pack it was?

You can use the steps here to check your purchase history if that helps. 

@EA_David  Hi bud, just to clarify it was the PS plus exclusive wraith/caustic pack. I had the issue upon its release and it wouldn't work after a week or 2 of attempts. I've just tried again now and it's actually downloaded. 

False alarm haha, i'm glad this OP popped up though or would never have remembered to try again. 

Thanks for the update. 

@PA94303 I checked on my own account, my Founder's content shows up as normal. If yours is still missing, can you see if you can redownload it?