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PA94303's avatar
PA94303
6 years ago

I bought founders pack for it to be removed from the game?!

Not acceptable. I hope it’s a bug or something because I spent money on that founders pack bundle because it was a great deal with decent items. I love the skin, and for me to log onto apex and see ...
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MandatoryIDtag's avatar
MandatoryIDtag
6 years ago

I kinda had this issue with one of the PS exclusive free packs. Installed it and didn't receive content. Checked back and it was showing uninstalled but when i tried to reinstall it the the download button would just glitch out. Seems like apex issues with content are becoming a recurring theme across the board. O.o

EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
6 years ago

@MandatoryIDtag Do you happen to recall which exact pack it was?

You can use the steps here to check your purchase history if that helps. 

  • MandatoryIDtag's avatar
    MandatoryIDtag
    6 years ago

    @EA_David  Hi bud, just to clarify it was the PS plus exclusive wraith/caustic pack. I had the issue upon its release and it wouldn't work after a week or 2 of attempts. I've just tried again now and it's actually downloaded. 

    False alarm haha, i'm glad this OP popped up though or would never have remembered to try again. 

    • EA_David's avatar
      EA_David
      Icon for Community Admin rankCommunity Admin
      6 years ago

      Thanks for the update. 

      @PA94303 I checked on my own account, my Founder's content shows up as normal. If yours is still missing, can you see if you can redownload it?

      • PA94303's avatar
        PA94303
        6 years ago
        @EA_David It showed up as normal 20min or so later I was kinda confused because it showed up right after I posted this thread lol

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