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bo9day8's avatar
bo9day8
6 years ago
Solved

I didn't use cheat and I got banned ON HWID

Few weeks ago I Got my account banned and I realized that  my brother was using some cheats while he is playing with other account and then I thought only my account was banned but i tried to make an...
discussion
  • Zeelmaekers's avatar
    Zeelmaekers
    6 years ago

    Heya @bo9day8 

    You should know what software is running on your PC when playing Apex Legends.
    If the cheats were only active when he was playing, you might be able to get unbanned.

    If you feel your account was flagged as a false positive and you did nothing wrong, you best reach out to the Terms of Service team.

    Click here to reach out to the Terms of Service team.

    They try to reply within 5 business days but it could take a bit longer due to the increased safety measures being put in place.
    Just keep an eye on your mailbox and also check your spam and promotion folders as sometimes these emails can get routed over there.

BaldWraithSimp's avatar
BaldWraithSimp
6 years ago
@bo9day8 Apologizing won't do you any good. You made a mistake(your brother) and now this is your punishment. Next time don't let your brother use your new PC.
Nice to know they issue HWID bans. 🙂
  • bo9day8's avatar
    bo9day8
    6 years ago
    @BaldWraithSimp apologize to people thats mean I'm showing respect. however
    So easy to talk when the problem its not yours.
    cuz your not feeling what I'm feeling right now.
    for one moment put yourself in my place. "human"
    • BaldWraithSimp's avatar
      BaldWraithSimp
      6 years ago
      @bo9day8 Talking from a logical view, EA can't tell who is sitting behind that screen. Ofc he cheated with a different account, but there is no way of proving who was who. You can take that however you want, but it's the sad truth.
      • bo9day8's avatar
        bo9day8
        6 years ago
        @BaldWraithSimp thats true.. thats why i can't really express my feeling toward my problem because i really dont know what I do im kida depressed. but thanks for understanding me and I really hope my account get unbanned because there is something called "EA unfair banned" so ill try my best to contact them but if they didn't its ok ill save money to buy new HWID because I really love this game so much.

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