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nado4u's avatar
nado4u
Rising Newcomer
23 days ago
Solved

I need to refund my Apex coin

  While purchasing 10,000 Apex Coins, an error occurred during the transaction. I tried again, but it turns out I was charged twice for the same item. I already reached out regarding this issue...
  • Midnight9746's avatar
    22 days ago

    RockDokRock​ It doesn't hurt to ask for suggestions on what to do, which nado4u​, you would need to wait for EA Support to get back to your case regarding the second charge.

    While you wait for a response from EA Support, do not purchase anything with your Apex Coins as if/when it does get refunded, your Apex Coin balance could go into the negative.

    An example of how your Apex Coin balance could go into the negative:

    • You bought 100 Apex Coins
    • You spent 80 Apex Coins
    • You refunded 100 Apex Coins
    • Your Apex Coin balance is now at -80 Apex Coins

    Note: I do not work for EA or for Respawn, I am a volunteer.

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