Forum Discussion

4 years ago

I won a game in apex but it didnt count!

I won a game of apex and when we wanted to go to the lobby to claim our reward we got an error and when we checked we didnt get any xp and in my stats it still said 1 win even tho that was my 2nd win...

discussion

EA_David

Community Admin

4 years ago

Hey, I have word that this is being investigated.

However, unfortunately we don't have any tools to recover specific matches that fell into the void. Sorry, I know that's more frustrating if you're on your first few wins.

EA_Illium

EA Staff (Retired)

3 years ago

Hi Everyone,

This post has gotten pretty old at this point, I will be locking it to prevent necroposting.

If you are running into further issues, please make a new post letting us know what is happening and we can provide any relevant information available.