Solved
I would like to refund heirloom
Can it be possible to refund my heirloom because I accidentally bought the wrong one and I got really lucky from getting the heirloom from a pack. I bought the bloodhound heirloom by accident but I a...
Forum Discussion
Welcome to the forum and thank you for your post.
I know this is not going to be the answer you are looking for but sadly I have to say that EA does not "normally" provide refunds on purchased skins/heirlooms.
You can try to reach out to EA support via EA help:
HOW TO MAKE A CASE ON EA HELP
- Click Contact Us.
- Pick the game or product you need help with.
- Pick the platform that you play on.
- Choose the Topic you need help with.
- Select your Issue.
- Click Select contact option.
- If you’re not already signed in to your EA Account, you can sign in here.
You’ll see a page with our recommended support options. If email is an option and you choose it, you may get a reply from e.ea.com. This is an official email account from us, so make sure you add it to your contact list so that it doesn’t end up in your spam/junk folder.
Best of luck and Happy Friday.
- @Asmodeus566 No but I already asked them and they said to come here but please because I got it when I was kinda new to the game and didn’t know much or what to get and then I accidentally bought bloodhound please ea find away because someone it is possible to get a refund just please it is all I want
Here on the forum we cannot help with account related issues like purchases, suspensions, bans etc.
EA costumer support/sale's would be who you need to contact.
- @Asmodeus566 Do you think they will be able to get me a refund
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