In-Depth Guide to Unlocking Heirlooms
Heirlooms cosmetics are extremely rare cosmetic sets for your legends. Each set contains a Melee Weapon Skin,Banner Pose and Intro Quip. There are currently 6 Heirloom Sets for Wraith, Bloodhound, Lifeline, Pathfinder, Octane and Mirage.
There are two ways to obtain Heirloom cosmetics:
- Craft a set with Heirloom Shards
- Unlock all 24 Collection Event Packs and you get an Heirloom set for free
Heirloom Shards can be obtained by opening Apex Packs; each pack opened has a <1% chance to award a BONUS pack containing 150 Heirloom Shards. It is impossible to open 500 Apex Packs without getting your shards. When you get Heirloom Shards, you can craft a set for whoever you want in the Store. Note that when all sets are unlocked, you can't get shards until the release of a new set.
When a new set is released, it is featured in a Collection Event and if you buy and open all 24 Event Packs, you will receive a pack containing your set (buying all 24 packs will save you like 70% compared to buying 500 packs for Heirloom shards) After the event the heirloom can be crafted with Heirloom Shards.
The quickest way to get guaranteed Heirloom sets is to just buy 500 Packs, but I am aware this is not for everyone. I don't have any tips other than to grind XP and buy as much battle passes as possible: you will receive at least one set if you don't give up and invest your time and patience into the game.