Incorrect Ban - Appealed but rejected
Hi, I'm just a casual player 43 years old, father of two and once my little monsters are asleep I play APEX.
I play APEX since 2020.
My account got a ban for cheating for some reason where I have no interest in cheating in this game as enjoy the competitiveness and simply I know I'm just a casual player ranking somewhere in plat most of the time. I simply have different priorities so I don't care so much about rating nevertheless being interested in cheating.
I have appealed it twice with no result (closed - rejected). Please can someone advice how to contact anyone from EA Games who would actually consider that they have a false positive here and actually review my account.
Would cheater actually have such average performance as me. I honestly can't think of any other proof. What can I do to deliver a proof? Was my account taken over? - can they check the logs?
I log in only from my home but internet is sometimes unstable so I switch to mobile networks which gives me better latency.
I will be thankful for any advice. For now I'm stuck with Overwatch.
KR,
Toshi