Incorrect ban... Zero Response
My account was incorrectly banned at beginning of the month. It has been over 3 weeks as of 2/25 since I submitted the ticket w/ zero response or a status of the ticket. Missed the entire anniversary...
Forum Discussion
The biggest frustration is knowing EA doesn't care over all about the player base. All these people that are banned incorrectly may eventually get unbanned after x amount weeks because of an 'influx of tickets' (not sure why every support ever called is always experiencing an unusual amount of tickets/calls), but the players are just supposed to be happy getting their account's back that shouldn't have been banned in the first place. There is no type of compensation for missing events, XP, and potential items that may have been purchased. Not to mention the number of players that just leave the Apex community because this is the final straw.
On a side - Is there a priority system for ppl that have purchased battle passes and skins? Not saying the all ppl that invest into a game don't cheat but seems like a good initial barometer.
@x1NKx They do care and they will review your appeal. The topic of wrongfully banned players is not being ignored by EA.
