Forum Discussion

thejarvan's avatar
7 months ago

Instant rewards missing from ultimate battle pass

I bought the ultimate battle pass for season 22 split 2 and it took 3 days of me contacting the chat for them to get them to apply it to my account. They finally did and I did not receive my instant rewards of 8 apex packs and 1200 crafting materials. I asked the rep and they said it would be to difficult to give me what I purchased. How do I contact someone that is willing to work through these harsh and difficult situations? 

 
 

4 Replies

  • I am having the same Problem but I bought the ultimate pass first, completed it and then bought the ultimate + Upgrade in wich I hoped to get tue instand rewards too...

  • RockDokRock's avatar
    RockDokRock
    Seasoned Ace
    6 months ago

    Sometimes you have to log out and log in again for stuff to appear.

  • Z0ned3435's avatar
    Z0ned3435
    Seasoned Newcomer
    17 hours ago

    I bought the ultimate plus from the Xbox store and I went into game and never got it. I tried buying it again and it said I already had it. can anyone help me figure this out?

  • thejarvan  & Z0ned3435 Which version of the pass did you buy?

    D1rk_S1de wrote:

    I am having the same Problem but I bought the ultimate pass first, completed it and then bought the ultimate + Upgrade in wich I hoped to get tue instand rewards too...

    From what I understand, you should only get the instant rewards once from either the Ultimate Pass or the Ultimate Plus Pass, (meaning that buying the Ultimate Pass and then upgrading it to the Ultimate Plus Pass shouldn't grant the instant rewards twice).

About Apex Legends General Discussion

Discuss the latest news and game information around Apex Legends in the community forums.30,673 PostsLatest Activity: 15 seconds ago