Killed a Pro → Instant Ban Next Game (HWID?)
I am a PC player from Taiwan. On March 11th, my account was suddenly banned while I was in a match. At the time, I believed it was a mistake and continued submitting appeals, hoping to receive a proper manual review.
After that account was banned, I continued playing on my other personal accounts using the exact same setup and environment. I was able to climb from 16,000 KP to 28,000 KP without any issues, and none of those accounts were flagged or banned during that time.
However, on March 24th, during a livestream, I eliminated a professional player from China, “Kongbai” from RT team. Immediately after that, my account was banned in the very next match.
For transparency, here is the exact clip where I eliminated the professional player during my livestream:
https://www.twitch.tv/yu851123/clip/SmellyPiercingSrirachaAsianGlow-tZBIa-w5slS8l39-
This is the moment that was immediately followed by my account being banned in the next match.
I have since confirmed that this player did report me through a channel that is not available to regular players. Because of this, I have strong reason to believe that this ban was not purely an automated system decision, but may have been influenced by a manual report.
Additionally, after this incident, multiple accounts I used on the same device were also banned. This leads me to suspect that my system may have been hardware banned (possibly an HWID ban affecting my motherboard or system).
I want to emphasize:
I have over 10,000 hours of playtime in Apex Legends, and I have always played legitimately without using any cheats or exploits.
All of my gameplay was streamed live, and I have full VOD recordings that clearly prove I was not using any cheats, hacks, or unfair tools.
The only external program I have ever used is a simple crosshair overlay, which does not interact with the game or provide any unfair advantage.
As for my setup, I strictly play on controller:
- G7 Pro 8K
- ZD Ultimate Legend
I do NOT use XIM, adapters, scripts, or any kind of cheating device.
I have already submitted nearly 10 appeals, and every single one was rejected with the same automated response. I have now reached the maximum number of appeals allowed and have no remaining way to request further review.
I am fully willing to cooperate with any kind of manual investigation, including providing full gameplay recordings, input proof, or even hardware checks. I simply want the truth to be verified.
At this point, I have no other option but to speak out through the community. If anyone from EA or the community has any advice, or knows of another way to escalate this issue, I would sincerely appreciate your help.