Forum Discussion

2 years ago

Solved

Linked accounts and now it’s gone

I linked my psn account with my pc account but now all my PlayStation progress is gone so how do I get it back and do I really have to wait 6 months to get it all back to switch ea accounts

discussion

EA_QueenBee
2 years ago
Hey @youajdis,

All of your game progress is stored at the EA account level, so by unlining your PlayStation from its original account, all of the progress stayed behind. You can try reaching out to our live support team to see if you're eligible for an early unlink.

2 Replies

EA_QueenBee
Community Manager
2 years ago
Hey @youajdis,

All of your game progress is stored at the EA account level, so by unlining your PlayStation from its original account, all of the progress stayed behind. You can try reaching out to our live support team to see if you're eligible for an early unlink.
youajdis
2 years ago
thank you I've made a case but it has told me i need to resume it but it wont actually do anything when i press on it and brings me to a page about the answers HQ and not about the case.