"I couldn't imagine complaining about other players being better or worst than me. Who cares? Get a job. Make some money"
Okay, that's funny. And obviously true. But is also practically a formula for player dissatisfaction. And dissatisfied players don't buy things in the store. Or worse, they leave for some other game. Some other game that can at least offer some semblance of fairness in matchmaking.
I guess that's all a long way of saying, getting beat sometimes is one thing. Getting beat every time is something else. Every time on drop is something else again. Getting beat on drop every single time by people who are obviously professionals and/or cheaters.... you tell me.