Forum Discussion

Seasoned Newcomer

1 month ago

Missing Cosmetics from PS Plus Pack

I’m on PlayStation 5, I’ve redeemed the ps plus pack featuring the skins for ballistic and Loba along with the weapon skins and banners. But they’re not in my inventory/locker. I’ve restarted the gam...

gameplay discussion

EA_LunardustCat

Community Manager

1 month ago

Hi, sorry to hear the cosmetics you redeemed didn’t show up right away. I understand you’ve tried restarting the game and your console. If you’ve already waited 24 hours and the content still hasn’t appeared, please reach out to our support team using the button at the bottom of the EA Help page.

Bryar2013
Rising Newcomer
1 month ago
I have TWO PlayStation Plus packs that haven’t given me my items & one of them expires in 4 days. I have restarted game & console, restored licenses, done everything suggested & still nothing is showing up. You need to fix this issue. I want my items.
- EA_LunardustCat
  Community Manager
  1 month ago
  I’m sorry, but missing content can’t be handled here on the forums. Please reach out to our support team.