I’m on PlayStation 5, I’ve redeemed the ps plus pack featuring the skins for ballistic and Loba along with the weapon skins and banners. But they’re not in my inventory/locker. I’ve restarted the game and my console numerous times and still nothing. I don’t know if it’s just me or if anyone else on PlayStation is having this issue.
I’ve already contacted the support team and they’ve said to just contact PlayStation Support. But trying to get through to them is like trying to find a needle in a haystack. I’ve restarted the game and restored the licenses numerous times. I understand the pack is free, but we have to pay for PS Plus in order to get that. Can you not pass this onto the relevant department for this issue because it appears I’m not the only one with this issue.
Community ManagerI’m sorry, but missing content can’t be handled here on the forums. Please reach out to our support team.
I have TWO PlayStation Plus packs that haven’t given me my items & one of them expires in 4 days. I have restarted game & console, restored licenses, done everything suggested & still nothing is showing up. You need to fix this issue. I want my items.
Community ManagerHi, sorry to hear the cosmetics you redeemed didn’t show up right away. I understand you’ve tried restarting the game and your console. If you’ve already waited 24 hours and the content still hasn’t appeared, please reach out to our support team using the button at the bottom of the EA Help page.
Community Manager
