Missing Heirloom
So we recently had the Genesis event in Apex Legends, with some cool skins, and the option of purchasing all 24 to obtain the very cool Revenant Heirloom. I was planning on buying some of the skins a...
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EA_Mako
Community Manager
Community Manager@SkyMirage25
I'm not quite sure why you would have been told that , sorry for the confusion.
We certainly have logs for player accounts, though just having that information doesn't necessarily allow for just anything to be granted.
In-game purchases are not something that can be refunded, so in this case I'm afraid it's just a matter of waiting for a fix from our ongoing investigation into this situation.
I'm not quite sure why you would have been told that , sorry for the confusion.
We certainly have logs for player accounts, though just having that information doesn't necessarily allow for just anything to be granted.
In-game purchases are not something that can be refunded, so in this case I'm afraid it's just a matter of waiting for a fix from our ongoing investigation into this situation.
@EA_Mako There is no way to reimburse me with apex coins if I didn't receive what I paid for with the coins?
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- EA_Mako1 month ago
